Last night, I had what is quite possibly one of THE most disappointing conversations in my life:
Customer #1 – you should check out this website. It’s all about how Huckabee is going to abolish the IRS and put in a sales-based tax system.
Customer #2 – I’m not online. I drive a truck.
Customer #1 – Oh, wellthen – I do a similar job, and I’m able to get online through [digital device #1] and [digital device #2] when I’m travelling.
Customer #2 – (blahblahblah country music blahblahblah don’t like computers blahblahblah)
Customer #1 (to me) – You should go check it out.
Me – I will definitely do that, I’m online a lot more than you might think.
Customer #1 – If you don’t have time to get online, you can print it. And then you can give it to Customer #2.
Me to Customer #2 – If I print it, will you read it?
Customer #2 – All I know is gears and road and load.
Me – but if I print it, will you read it?
Customer #2 – I’d have to change glasses…
Me – If.I.print.it.will.you.read.it??!!??
Customer #2 – oh well I (insert absolute crap excuse here)
I’m not sure if that exchange disgusted me, disappointed me, or what. It certainly set the tone for the rest of my evening – and not necessarily in a good way.