Step2 toys has my undying adoration.

In this review I had mentioned that our Deluxe Canyon Road Train & Track Table was significantly worse for the wear.

I made a phone call (the 800 number for customer service is OH so helpfully engraved into the bottom of the table) and mentioned that the decal system had completely failed, and that we were missing 3 bridges due to the fastener system being not-so-permanent. The customer service agent was friendly, polite, and recommended that I fill out a feedback form on their website so they’d have it in “writing”.

Today, in the mail, I received not only 3 replacement bridges and a complete new set of decals, BUT!!!!! it was all free of charge.

They didn’t even ask for shipping.

On this day..

• A different Meme for me - Manic Monday - 2009
• Good Morning! - 2004